www clickfoto co uk is a website of photography design marketing. They are a nationwide event planner located in Cardiff, wales, uk. This article covers helpful information on this site, www clickfoto co Uk. Read carefully

ABOUT WWW CLICKFOTO CO UK

Colorfoto is a Countrywide school and event photographer based in Cardiff, Wales, UK. Backup schools with a wide range of services, including school photography, event photography, studio portrait photography, creative design, and marketing service.

 

Www Clickfoto Co Uk Address Contact

  • Our dedicated staff has over 30 years of experience serving schools and families and is a reliable, independent company based in Cardiff.
  • The cornerstones of our nationwide service to parents and families are great photos and an innovative wide range of photo products.
  • We pride ourselves on thoughtful photography and sharp, clean photographic printing.
  • Our Parent Helpline ensures that all of your queries and orders are dealt with quickly.
  • Telephone: 02920 448210
  • Email: orders@clickfoto.co.uk
  • Address: Colorfoto Limited, Image House, East Tyndall Street, Cardiff,
    CF24 5EF
  • Registered in England & Wales: 3135828
  • VAT Number: 666819192

Www Clickfoto Co Uk (1)

Frequently Asked Questions on www clickfoto co uk

Where do I find the Access Code for www clickfoto co uk?

Your Private Access Code can be found on your Access Code Card handed out on photo day.

I have lost my Access to my www clickfoto co uk

Code Card.

Your School will have a list of all access codes handed out on photo day.

Please note that to ensure pupil safeguarding, we cannot send your access code directly to you.

Once you have registered your Access Code with your email address, you will no longer need the code and can log in using your email address and password.

Can I mix a pack over multiple images?

You can mix poses in the online exclusive A+ Pack. Please be aware that images can only be integrated from the same school shoot and do not include class or group photographs.

My discount isn’t showing on the www clickfoto co uk

 basket

Discounts are only available for orders of £60 or more before the deadline shown when you log in. Please note discounts only apply to orders placed for the same School.

When will I receive my order from www clickfoto co uk?

Orders to School – Orders to School are sent out in a batch to your School with the demands placed via proof card. Delivery will take slightly longer than home delivery orders. Subject to stock and availability, orders placed in the Autumn term with free delivery to School will arrive before the end of the term in December.

Orders to Home – Orders will be dispatched within 21 working days, so with mainland UK postal delivery, your order should arrive within 28 days. Please note delivery can take slightly longer in the run-up to Christmas.

Moreover, If your parcel contains more oversized items, you may wish to consider sending your property to an address where someone will be able to receive it on your behalf.

If we are out of stock of any item you order, we will retain the order until the fulfillment or supply of an equivalent product unless you specifically ask for a refund.

Do www clickfoto co uk charge delivery?

Free delivery to School is offered when you place your order before the deadline shown online when you log in. If you order to home, we charge a flat rate post and packing fee of £5 for all orders to mainland UK postal addresses – no matter how much you choose! (Delivery charge added at checkout).

Please enquire about postal charges for items despatched outside of the mainland UK.

I have missed the school order; if I order now, can you return it with the school order?

Due to the volume of school orders being receive, we cannot match your order with the School once you have missed the batch deadline.

Can the image be edited on www clickfoto co uk?

We will not alter or airbrush the physical appearance of your child. Please send any editing requests to schools@colorfoto.co.uk and provide the photo ID of the image that needs editing, what you want to be done to the idea, and any contact details so we can let you know if it is possible. Please also be aware that editing images during the busy Christmas and summer may not be possible.

I have found an old photo proof. Can I still order it on www clickfoto co uk?

You can still order the photo for up to three school terms after it has take. Unfortunately, any images older than a year are no longer available to order. If you are unsure of the age of the photo, please email us or phone our parent helpline.

I want to order more than one photo. Is there a discount on www clickfoto co uk?

Any discounts should be on your proof order form and are valid for up to 7 days after the proofs have been sent to the School.

I can’t find my digital download.

After you have ordered your digital download, we will email you a link to download the file.

How will I know when/if my order has been sent?

You will receive an email notification as soon as we have posted your order.

I have received an email from you saying my order has been dispatch but has not been delivered.

Orders are sent via Royal Mail. Please allow 10 work days for delivery before contacting them regarding a missing order.

My order has arrived damaged.

Please call us on our parent helpline or email us. You will need the order reference number from your order confirmation email. Please do this within three days of receipt.

I have accidentally duplicated my order [www clickfoto co uk ].

Please call or email us immediately. Moreover, We can refund you if we stop the duplicate order before it has been processed.

Can I add to my order on www clickfoto co uk ?

You can place an additional order, but you cannot amend an order after placing it.

Can I cancel my orderon www clickfoto co uk ?

Unfortunately, as all items are printed specifically for you, it is impossible to change or cancel an order after it has been placed.

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